Refund policy

Last updated 8 November 2026

Thallo is free. We don't take payments of any kind: no subscriptions, no in-app purchases, no trials that turn into charges, and no hidden fees. So there is nothing to refund, and nobody can charge you through Thallo.

If you were charged

If you ever see a charge that mentions Thallo, it didn't come from us. Contact your bank or card provider, and email us at support@thalloplants.com so we can warn other users.

If paid features are added later

Paid features would always be optional. Before you pay, you'd see the full price, including taxes, and you'd have to confirm. This page would be updated first, and you'd be able to ask for a refund within 14 days of a purchase you haven't used, or longer where your local law gives you more rights.